All the latest news and views from Premier Design
Professional Website Design Company in Chelmsford
Posted on May 24th, 2013
Chelmsford based landscape design company Transscape’s strapline is ‘Transform Your Landscape’ and here at Premier Design professional website design Chelmsford, we transformed their website!
We’ve been onboard with the great team at Transscape from early beginnings and were first asked to develop a logo and identity for the company that really emphasised transformation. We have built up the brand recognition through various projects and media from van signage to mailing campaigns.
Since launching their brand new look website design in March this year, business has bloomed! Below is a before and after shot of the simple one page web design they created to start with and the new Premier Design professional website design which includes monthly gardening tips from the Transscape team, twitter feed, portfolio of work that the client can update themselves and testimonials displaying on a rotational system.
Take a look at the before and after pics below of the website, and visit the full case study example here:
Transscape also sent us two un-prompted testimonials – thanks lads, we’re delighted to hear it!
Positive feedback for Andy’s Speech:
Posted on May 24th, 2013
(Posted on 24th May 2013)Subject: Getting Started in the Creative Industries
Dear Andy, Sloan, Ant and Olivia
Just a very brief but very big ‘thank you’ for your time last evening at the Entrepreneurship Support Programme – Getting Started in the Creative Industries. Over 50 students attended and I don’t need to tell you how much you were appreciated – everyone was queuing up to speak to you afterwards, hanging on to your every word! You brought your personal stories to life and enthused and inspired everyone. I sincerely hope that you enjoyed the evening as much as we all did and perhaps we might be able to call on your generosity again in the future.
Many thanks once again.
Entrepreneurship Support Manager
Research, Development & Commercial Services
The Importance of Customer Service
Posted on February 20th, 2013
(Posted on 20th February 2013) Good customer service is a vital part of any business. You can entice new business your way with all sorts of promotions, offers and price cuts, but unless you send them away happy and get some of those customers coming back, or spreading good words about you, your business will not profit for long!
Promotions and good sales people will be able to sell anything to anyone, but your company’s approach to customer service will determine whether or not you’ll ever be able to sell that person anything else. Positive relationships need to be formed between ALL customers – every one of them could pass on good (or bad) reviews to other potential clients.
Here at Premier Design, we pride ourselves on our reputation for good customer service. We are always striving to be consistent in the following areas:
• Helpful, knowledgable and friendly
• A real person answering the phone
• Listen thoroughly to client needs
• Offer free advice, suggestions and expertise
• Acknowledge receipt of orders, emails, messages
• Deal with any issues immediately
• Keep clients up to date
• Stick to deadlines
• Inform clients of delivery dates
and of course exceed expectations with the design work we produce and the results it gains!
We’d like to share some more client comments we have recently received.
“Many thanks for the paper and business cards which arrived today. As always the quality and service is 1st class. I will certainly pass your name on to anyone else who needs printing done.”
Regards M.P. Ministry Of Defence
…”from the moment we contacted Andy and his team, we felt that we were being looked after.”
D.C. Redstones Lettings and Property Management
…”not only did you provide me with an amazing banner design, you understood what I required…”
D.H. Broadwalk Property Management
D.B. APC has recommended your work
Dear Andrew, I’ve written this recommendation of your work to share with other LinkedIn users.
Details of the Recommendation:
“I first met Andy at a networking event for like-minded business people, I was immediately impressed with his positive attitude and found that his quality of work was excellent. I have now used Andy and his team for a number of projects, and each and every one has turned out to be the best quality design and print I have seen in my 18 years of business. I can certainly recommend Andy and his business, Premier Design, and would not hesitate to refer him to my friends, family or contacts.”
Service Category: Graphic/Web Designer
Year first hired: 2012 (hired more than once)
Top Qualities: Great Results, Expert, Creative
Fantastic Comments about our Design Services
Posted on January 2nd, 2013
(Posted on 2nd January 2013) Happy New Year! Here at Premier Design we are well rested and raring to go again. To add fuel to our fire, we’ve received lots of great comments from satisfied clients we’ve worked with over the past year and wanted to share them with you. So if you need to get your new business campaign up and running and were wondering whether to use us or not – don’t just take our word for it…
Brilliant Website Design
“I think the new website design looks brilliant!”
KS – Dunmoweb
Premier Design Recommended
“As well as producing our screen printing films, we will always bear in mind your other services, and would have no hesitation in giving your details to others.”
MS – Spot On Screen
Good Looking Brochures
“The brochure looks really good and a everyone who has seen it says how good it looks so thank you for your design etc.”
AC – Graphite Cross
Hard to Please?
“Designs are FAB! Many thanks indeed. I have discussed it with (my business partner) who is happy with the design also – that’s not easy so you have done well!”
PN – Pawley & Malyon
“Just wanted to say thanks for all your help yesterday & today!! Really appreciate your fantastic customer care skills!”
PM – Renovatio
“Thanks – yes very happy with the bags”
KH – Tiffin Green
Successful Design, Price and Service!
“…the fact that I have used you extremely successfully, you are reasonably priced and bend over backwards to help me goes a long way!!”
CH – Cobb
“Labels look very good. Thanks. They’re dead easy to put on; no lining up etc. It has solved a problem we have had for years. Well done!!!”
NH – Drinks of France
“It has been great working together and it is great to work with like minded business people and get a “GREAT” job at the same time. Honestly the quality of the work has been brilliant, certainly set a high bar from the outset…”
DB – APC Solutions (UK) Limited
Well Received Brochure Design
“We need another new brochure design (as quickly as possible). You might like to adopt the same theme/style as the previous brochure designs as these have gone down well with our personnel.”
MN – Torbay Express
Many thanks to our clients for these kind words, they’re very much appreciated. At Premier Design, we don’t (and won’t) rest on our laurels though. We’re constantly working on ways to create more effective design, pushing the boundaries and moving on to the next challenge. We can help with your new design, website or print project – or even if you’re stuck on an old one!
Please call 01245 363163 or email to find out more.
‘Excellent, professional design services’ that direct people to your website!
Posted on October 5th, 2012
(Posted 5th October 2012) We have just completed our second project for our new clients Brents of Brentwood Ltd – Insurance Brokers. Having already spent considerable time and effort on their web presence, they needed strong marketing campaigns to compliment the style and direct people to the site and came to us for help.
How do people find your website?
A wonderful looking website is fantastic, but before natural ‘organic’ search engine optimisation kicks in, which can take months, or before you gain results from search engine optimisation (SEO) investments, you need to tell people where to find you! You also need past ‘web viewers’ to come back and see what’s new and remind them of your services.
Bombarding your audience with too many details and text will either be considered too much to bother reading in the first place, confuse the main message or give so much away that people make their minds up before even talking to you or visiting your website.
Simple, effective marketing campaigns catch the eye, give enough information to leave people wanting more details and have a direct ‘call to action’ telling them what you want them to do next.
In Brents case, this recent project consisted of an A5 postcard aimed at Taxi companies and Taxi drivers. Guided by their current website design, we produced a clean, concise style with a big, bold, enticing heading and a message to call or visit the website.
Premier Design expertise
Under our suggestion, it was printed on good quality, heavy board so that it portrays a quality and value of service, and shows that Brents care about how they look to their potential clients. It is more likely to be kept hold of too, for future reference.
A cheap, flimsy, throw-away flyer can unfortunately give the same impression of the product or service printed onto it. As experts in design for print, we have extensive knowledge of print processes, finishes and materials and will always share this advice and discuss options to get the best results.
Shortly after completion of the project, we received a lovely letter from Brents. (see image below). Client testimonials are always a great benefit to any business, and especially a nice surprise when they are totally un-prompted such as this one. Thanks indeed to Brents and for allowing us to share this with everyone too.
If you’d like to talk about ways to get people to your website, or effective marketing campaigns, give us a call now on 01245 363163, or send us an email.